CERTPOINT - Parsons Brinckerhoff Chooses Vuepoint To Improve Performance of Inspectors and Speed Up Deployment to Natural Disasters

-- Solution helps inspectors review FEMA requirements before fieldwork --

LONG ISLAND, N.Y., December 4, 2003 - Vuepoint, a leading provider of sales effectiveness solutions and software, has been selected by Parsons Brinckerhoff (PB), an international program management, engineering, planning and construction management organization, to improve the performance of home inspectors sent to natural disaster sites, as well as assisting PB in deploying the inspectors on a quick response schedule.

PB selects, trains, deploys and manages inspectors on behalf of the Federal Emergency Management Agency (FEMA), drawing from a nationwide pool of 27,000 inspectors, who must review their knowledge of FEMA requirements. PB estimates Vuepoint’s system will increase the effectiveness of the selection and preparation process and reduce its costs, as well as enhance the quality and productivity of the inspectors’ work. In the wake of natural disasters, PB will use Vuepoint’s system to pre-train inspectors in their homes, helping PB to more easily choose a highly qualified group and expedite their deployment.

“Vuepoint’s solution gives PB the ability to update many more inspectors on current regulations without having to bring them into a classroom,” said Hugh Inglis, Project Manager. “It will positively impact the balance sheet, but the bottom line is that it will help us better serve our client, FEMA, and the applicants who need assistance.”

“Our work with Parsons Brinckerhoff is a great example of technology and services from the private sector bringing greater effectiveness to a government mission, in this case aiding victims in the wake of a natural disaster, when speed plays a vital role,” said Ara Ohanian, CEO of Vuepoint.

For more information on Vuepoint, visit www.vuepoint.com.

Notes to Editors

Founded in 1885, Parsons Brinckerhoff provides program management, planning, engineering and construction management services for transportation, power, buildings and environmental projects. The firm employs 9,000 professionals and support staff in more than 200 offices worldwide. Please visit www.pbworld.com.

Vuepoint provides comprehensive knowledge transfer solutions that allow global enterprises to rapidly deliver revenue-generating product and service knowledge throughout sales, marketing and customer support channels. Vuepoint combines patented, award-winning technology, methodologies and services to help increase sales and market share for blue-chip clients including AOL Time-Warner, Black & Decker, The Hartford, Toyota, and Whirlpool. Founded in 1996, privately held Vuepoint serves hundreds of thousands of users in 35 countries. Vuepoint has won numerous awards, received top-ranked service and solution ratings from industry analysts, and maintains best financial stability ratings from leading financial institutions and information providers. Please visit www.vuepoint.com.