CERTPOINT article in L.T Magazine - How Organisational Learning Needs to Change to Meet Todays Challenges

How Speed and Technology Change Everything

In the recent past, training was a process almost disconnected from the daily operations of the rest of the organisation. Sometimes this gap was literal - training was often confined to a separate building.

At the same time, however, training's value was seldom questioned. It was understood to have a positive, if usually unmeasured, effect. The role of training was 'building capability' - giving employees 'just-in-case' knowledge and skills for use at some point in the future.

Today, however, the way people learn in the workplace has changed. The amount of information people need to carry out their jobs has altered; there is more of it than ever before and it changes quickly. Part of this change springs from the nature of today's service-based knowledge work and part of it from today's rapid communications technology.

In this Article Ara Ohanian outlines three key ways L&D departments must change to stay relevant.

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